Terms of service
Welcome to Maulika Jewels & Sarees! By accessing, browsing, or purchasing from our website, you agree to comply with the following Terms of Service. Please read them carefully before placing an order.
1. Acceptance of Terms
By using our website and services, you acknowledge and agree to these terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree, please refrain from using our website.
2. Products & Descriptions
We strive to provide accurate descriptions and high-quality images of our jewelry and sarees. However, slight color, texture, or size variations may occur due to photography, screen resolution, or handcrafted nature of products. Maulika Jewels & Sarees reserves the right to update, modify, or discontinue products at any time without prior notice.
3. Pricing & Payments
All prices listed on our website are in Indian Rupees (₹) and inclusive of applicable taxes, unless specified otherwise. We reserve the right to change prices at any time due to promotions, stock updates, or market fluctuations.
Accepted payment methods: UPI, QR Code, PhonePe, Google Pay, Bank Transfer, and Cash on Delivery (if applicable).
4. Order Placement & Confirmation
When you place an order, you will receive a confirmation message/email with your order details. In rare cases, if a product is out of stock or unavailable, we will notify you and process a refund or offer an alternative. Orders once placed cannot be modified. For cancellations, please contact us within 3 hours of order placement.
5. Shipping & Delivery
Orders are processed within 24 to 48 hours and shipped via trusted courier partners. Delivery timelines vary based on your location, usually 4–7 business days within India. Once shipped, you’ll receive a tracking ID for real-time updates. Maulika Jewels & Sarees is not responsible for delays caused by incorrect address details, courier issues, or natural calamities.
6. Returns, Refunds & Exchanges
We accept returns and refunds only for damaged or defective products. Unboxing video is mandatory for any return or refund request. For detailed guidelines, please check our Return & Refund Policy.
7. Intellectual Property
All content on this website, including logos, product images, designs, descriptions, and videos, is the exclusive property of Maulika Jewels & Sarees. Any unauthorized reproduction, reposting, or distribution without prior permission is strictly prohibited.
8. Limitation of Liability
Maulika Jewels & Sarees shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. All jewelry and sarees must be handled with care; we are not responsible for damages caused by misuse.
9. Privacy & Security
We value your privacy and ensure that your personal data is secure and used only for order processing and improving customer experience. For more details, please refer to our Privacy Policy.
10. Governing Law
These Terms of Service are governed by the laws of India. Any disputes shall fall under the jurisdiction of Hyderabad / Telangana courts.
11. Contact Us
For queries, concerns, or complaints, you can reach us at:
WhatsApp / Call: +91 XXXXX XXXXX
Email: maulika.jewels@gmail.com
Website: [www.maulikajewelssarees.com]